Thank you for shopping with ENTKUNSTUNG. Here is a list of details you’ll need to know before placing an order with us:

PAYMENT
We are currently accepting payment via Paypal (incl. credit/debit card) and bank transaction.

SHIPPING
Please proceed to the checkout to calculate the shipping price. Delivery times vary from 3-10 business days based on location from Austria to everywhere in the world. If you need it by a specific date or want your order to be trackable, please email mail@entkunstung.com before placing your order.

RETURNS
If you are not happy with your order, please contact us as soon as possible via mail@entkunstung.com.

DUTIES/TAXES
International packages may incur taxes/duties. Please familiarise yourself with your country’s fees before placing an order. ENTKUNSTUNG is legally obligated to enter the full value of orders on customs forms. All prices include Austrian VAT.

PRIVACY POLICY
ENTKUNSTUNG respects your right to privacy. Accordingly, payments are processed securely and your information is solely used to process your order and will never be shared or sold to third-parties.

COPYRIGHT & USAGE
You are welcome to use our product photos on your blog or site as needed. If you do, please link back to our homepage or the product page. Photos may not be used for any other purpose and may not be altered. All content on this website is copyrighted. High resolution product photos are available upon request.

CANCELLATIONS
We will try our best to fulfil every order as specified in our terms, but delays and cancellations may occur for reasons beyond our control. We reserve the right to cancel any orders for any reason, refunding our customers for the full amount immediately.

ASSISTANCE
For any further assistance, please get in touch at mail@entkunstung.com.